Remote computer support: stay where you are, we'll connect and fix it.

Is your computer slow, your printer not connecting, or your email not arriving? We connect to your screen securely and fix the problem while you watch.

Average reply in 8 minutes on weekdays, 09:00 - 19:00.

Don't know what to call the problem? That's fine.

Pick what's happening and we'll tell you which support fits and how long it may take.

What's happening?

Estimated time
Price
Get support for this

If you'd rather try it yourself first: browse the guides.

Everything we can fix remotely.

  • Computer maintenance and speed-up

    Unneeded startup programs, full disks, update problems and general slowness.

    From 250 TL
  • Virus removal and security cleanup

    Malware scan and cleanup, plus settings that keep your accounts safe.

    From 400 TL
  • Network, Wi-Fi and printer

    Router setup, network sharing, printer and scanner installation.

    From 300 TL
  • Email and Microsoft 365

    Account setup, Outlook problems, syncing between your phone and computer.

    From 300 TL
  • Monthly support for small offices

    Unlimited requests for a flat monthly fee, regular maintenance and backup checks.

    Request a quote

Remote support in four steps.

  1. Write to us

    Fill in the form or call. A short description of the problem is enough.

  2. Share the code

    We send you a small connection program and a one-time code.

  3. Watch

    The technician connects. You see what he does live on your screen, and you can end the connection at any moment.

  4. Confirm

    If the problem isn't fixed, you pay nothing. If it is, the session closes and access is deleted.

Frequently asked questions

Is remote computer support safe?

Yes. The connection is set up with a one-time code that you share with us. You watch everything the technician does live on your screen, and you can end the connection at any moment. When the session ends, access is closed for good.

Which devices can you support remotely?

We connect fully to Windows and macOS computers. For phones and tablets, we guide you step by step over the phone.

How much does remote support cost?

Prices are fixed by the type of problem: computer maintenance starts at 250 TL, network and printer support at 300 TL, and virus removal at 400 TL. We tell you the exact price before the session starts.

Do you charge if the problem isn't fixed?

No. We don't charge for problems we can't solve remotely. If needed, we point you to an on-site service.

Can I get remote support if my internet is slow or keeps dropping?

Most work can be done even on a weak connection. If you have no internet at all, we first talk you through fixing the connection over the phone, then open a remote session.

Tell us what's wrong and we'll get back to you right away.

If it's urgent, call us directly: 0850 000 00 00
Email: destek@uzaktamdestek.com